Sensors before AI
Physical sensing comes first. For smoke-related incidents, dedicated multi-sensor verification helps confirm an event before software intelligence adds context.
Privacy-safe property monitoring
StayControl
Know more about the room without intruding on the stay.
A room monitor for noise, smoke, occupancy and indoor conditions, designed for continuous operation. Turn property signals into clear records and responses your team can act on.
The engineering behind every signal
Built for continuous monitoring.
StayControl runs from mains power, so it does not need battery-saving sleep cycles. Frequent monitoring matters when noise or smoking events may be brief.
- StayControl
01Sense
Capture room and network signals
- Property signals
02Measure
Measure noise, smoke and indoor conditions
- Connectivity
03Connect
Send measurements to the platform over Wi-Fi
- Platform
04Interpret
Apply signal context and configured rules
- Your operation
05Respond
Create incident records and send included email and push alerts
- Optional · configurable response layer
StayAssist Incident Management
Build the response path your operation needs
- Recipients
Choose who to contact
Reach the guest, a manager or another configured recipient
- Steps
Define each step
Set the supported channel, timing, retries and next action
- Continuation
Keep the workflow moving
Repeat contact, change recipient or switch channel as configured
- Completion
Close the loop
Track the incident and follow the configured path through to its final step
StayControl can stop at the alert or continue into a response built around your operation. Add StayAssist to define who is contacted, when and how, using communication only as your configured workflow requires.
Explore incident mediationPrecision leader
Precision starts before the alert.
Reliable incident detection starts with clean physical signals, frequent measurements and engineering built to preserve them.
Hardware creates the signal. Intelligence refines it.
Study publication forthcoming
Engineered for clean signals
A dedicated amplification stage and four-layer PCB architecture help preserve weak noise signals and isolate sensitive measurements from electrical interference.
Calibrated and filtered
Units are factory-calibrated against reference instruments. Signal filtering helps separate relevant patterns from short-lived background disturbances for more consistent monitoring.
Short events still matter
Frequent measurements help teams see brief noise or smoking events earlier and review trends in greater detail, reducing the risk of missing short-lived incidents.
Monitoring depends on power, Wi-Fi and platform availability. If a device is unplugged, configured notifications can alert your team.
Plan the setup How each signal is understood
Different signals. Different methods.
Noise, smoke, occupancy and environmental conditions are different problems. StayControl measures and interprets each signal using the method designed for it.
Sound levels, not conversations.
Track how sound levels change — and how long they remain elevated — without recording conversations.
Normal baselineBrief changeSustained level
Configured thresholdTime
Noise incident context
- 01Measure
- Read room sound level in decibels.
- 02Interpret
- Evaluate level, duration, quiet hours and configured rules.
- 03Understand
- Distinguish sustained disturbances from short-lived changes.
- 04Act
- Send included alerts or trigger a configured incident-response workflow.
Privacy boundary
No audio recording. StayControl measures sound level, not conversation content or guest identity.
Physical sensing before software intelligence.
StayControl looks for both particle and chemical signatures before software interprets the event in context.
Particle signatureChemical signature
Cross-check & interpret
Smoke incident context - 01Measure
- Read particle and chemical signatures associated with smoke.
- 02Interpret
- Cross-check both signals before software evaluates the event in context.
- 03Understand
- Identify when the combined pattern is consistent with a smoke-related incident.
- 04Act
- Alert the team or continue into a configured incident-response workflow.
Placement matters
Correct placement is important for reliable smoke monitoring. Follow the installation recommendations or ask our team for placement guidance.
Occupancy context, not identity.
Estimate occupancy context from network and room-condition signals without cameras or individual identification.
Network signalsNoise contextTemperatureHumidity
Contextual interpretation
Occupancy estimate - 01Measure
- Collect network and room-condition signals.
- 02Interpret
- Evaluate the signals together to estimate occupancy context.
- 03Understand
- See when occupancy patterns fall outside configured expectations.
- 04Act
- Send included alerts or continue into a configured incident-response workflow.
Privacy boundary
Occupancy is estimated from property signals — no cameras, facial recognition or individual guest identification.
Temperature changes in context.
Track indoor temperature over time and see when a change becomes sustained.
Configured rangeBrief excursionSustained conditionTime
Temperature condition context
- 01Measure
- Track indoor temperature.
- 02Interpret
- Compare readings with configured ranges and recent history.
- 03Understand
- Distinguish brief changes from sustained temperature conditions.
- 04Act
- Alert the team or investigate comfort, maintenance or equipment conditions.
Operational context
Sustained temperature changes can help teams spot comfort, HVAC or maintenance issues earlier.
Humidity patterns over time.
See sustained humidity conditions that may affect comfort and property condition.
Configured rangeSustained humidity conditionTime
Humidity condition context
- 01Measure
- Track indoor relative humidity.
- 02Interpret
- Compare readings with configured ranges and how long conditions persist.
- 03Understand
- Spot sustained humidity conditions that may require ventilation or property review.
- 04Act
- Alert the team or investigate comfort, ventilation or property conditions.
Operational context
Sustained humidity conditions can help teams spot ventilation, comfort or property issues earlier.
History, reports and portfolio review
Review the incident. Keep the context.
Move from current room conditions to the history behind an incident. Bring thresholds, timestamps and guest context together with the response history, so your team can follow the story without piecing it together from scattered messages.
StayControl / Noise incident
EndedMarina House / Apartment 04
Living room / SC-004
- Started
- Ended
- Duration
- 8 min
- Threshold
- 65 dB
Signal history
Configured thresholdSound level / dBRecorded incident / 8 min
Reservation context
- Guest
- Alex Morgan
- Language
- English
- Booking reference
- EX-1042
- Contact
- +44 7XXX XXX 123
- Check-in
- Check-out
Response history
Optional StayAssist workflow- Guest callAlex MorganNo answer
- Guest SMSAlex MorganSent
- Follow-up callAlex Morgan / 42 secConnected
- Manager escalationJamie Lee / Property manager / 36 secConnected
- Incident endedStayControl / Below thresholdEnded
Export formats
PDFCSV
Keep the incident in context
Review thresholds, timestamps and room or device references alongside the signal history and linked reservation details.
See what followed the alert
With optional StayAssist incident response configured, review guest contact attempts, their outcomes and the path of escalation to your team.
Look across the portfolio
Use trends and incident records to spot recurring issues across properties and decide where your team's attention is needed.
Bring the record into the conversation
Export PDF and CSV reports for internal review, owner updates and guest follow-up, with a shared reference for the team.
Monitoring in real operations
WelcomeHost
Built around the realities of managed hospitality.
WelcomeHost’s day-to-day operational feedback has helped shape how StayControl works across a growing portfolio.
- 150+ properties
- Covered across the managed network
- Portfolio-wide adoption
- StayControl required across the operation
- Since 2023
- Long-term operational collaboration
Placement, connection and protection
Set it up for your space.
Good monitoring starts with the right placement, reliable power and stable Wi-Fi. Plan the setup around the space, then configure thresholds and alerts for your operation.
Plan the room
- Room layout
- Device position
- Wi-Fi reach
- Nearby mains power
Connect the device
Mains powerPower socket
StayControlProperty signals
Stable Wi-FiNetwork connection
Monitoring platformReadings, rules, history and alerts
Verify the monitoring
- Readings arriving
- Rules configured
- Alerts ready
- Incident history active
Power connectionOptional socket protection
Platform / disconnectionConfigured unplug notification
- 01
Plan the placement
Use room layout, device position, Wi-Fi reach and nearby power to plan the setup.
- 02
Power and connect
Connect StayControl to mains power and stable Wi-Fi.
- 03
Configure and verify
Set the property rules, thresholds and alert recipients, then confirm readings are reaching the platform.
Protect the connection
Configure unplug notifications and, where useful, add physical socket protection for higher-risk placements.
Self-install — or let us help.
Follow the installation guidance yourself, ask our team for remote placement help, or arrange on-site installation where available.
Discuss your installation Monitoring you own Own the system.
Own the system.
Choose the extras.
Purchase StayControl once. The hardware is yours, and monitoring platform access is included without a recurring monitoring subscription.
One-time purchase
Included in your system
- StayControl monitoring hardware
- Monitoring platform, history and reports
- Email and push alerts
- Online support and guided setup
Optional services
Add what your operation needs
Planning a larger deployment? Bring volume pricing, device quantities and rollout support into one proposal.
Request portfolio quote Before you choose
A few practical questions.
Power, privacy, setup and what is included.
Does StayControl record conversations?
No. StayControl measures sound levels in decibels without recording room audio or guest conversations. It has no cameras and does not identify who is making the sound.
Is StayControl a smoke or fire alarm?
No. StayControl monitors smoke-related conditions and can provide additional fire-risk visibility, but it is not a certified fire alarm or a replacement for required life-safety systems.
Does occupancy monitoring count individual guests?
No. StayControl estimates occupancy context by combining network signals with noise, temperature and humidity information. It does not use cameras, identify individual people or provide an exact headcount.
What happens if someone unplugs the device?
StayControl needs mains power to monitor. If a device is unplugged, configured notifications can alert your team. For higher-risk placements, optional physical socket protection can help reduce the risk of disconnection.
Does it need Wi-Fi?
Yes. StayControl requires mains power and a stable Wi-Fi connection to send readings to the monitoring platform. Monitoring, incident processing and alerts depend on connectivity and platform availability.
Can I install it myself?
Yes. StayControl is normally self-installed, with installation guidance and free online support. Placement, power and Wi-Fi coverage matter, so you can also ask our team for placement advice or arrange paid on-site installation and onboarding where available.
What is included without a monitoring subscription?
The one-time purchase includes the StayControl hardware, access to the monitoring platform, history and reports, and email and push alerts — with no recurring monitoring subscription. Optional services such as StayAssist communication are billed separately when used.
Can an alert trigger guest communication?
Yes. With StayAssist Incident Management, you can configure the response path that follows an incident — including who is contacted, which supported channel is used, the timing between steps, retries and escalation. A workflow might contact the guest first, retry later and then notify a manager, or follow a different sequence configured for your operation. StayControl also works independently without StayAssist.
What can I export for an incident review?
PDF and CSV exports can preserve incident data and monitoring history for internal review, owner updates, team follow-up and guest or OTA conversations. They provide a shared operational record of what was monitored and when.
See StayControl in your operation.
Talk through your properties, monitoring priorities and how you want your team to respond.