MasterMind brings property monitoring, guest communication, AC energy automation and physical operational signals into one portfolio. Use each product for its own role, then connect the workflows your operation needs.
Monitor room conditions, communicate with guests, automate compatible air conditioning and capture operational signals. The products can stand on their own or connect through configured workflows where that adds value.
Monitor property conditions
StayControl monitors noise, smoke-related conditions, occupancy context, temperature and humidity for hospitality properties. Review alerts and incident history, then connect a configured response when your operation needs one.
Communicate and orchestrate
StayAssist combines guest, reservation, property and workflow context with AI voice and outbound messaging. Configure conditions, waits, retries, handoffs and connected actions around the way your operation works.
Automate compatible AC
StayEco combines radar presence sensing, qualified IR control and configurable vacancy automation to reduce unnecessary AC operation while guests retain normal control. Add radar-only Room Sensors where relevant zones need more presence coverage.
Signal operational moments
StayAlert gives guests and teams a simple physical way to signal checkout, cleaning completion or a request for a call. Notify the team, update supported PMS states or start a configured StayAssist workflow depending on the button role and setup.
StayControl, StayEco and StayAlert can provide events for configured StayAssist workflows. Supported integrations can bring reservation and guest context into those workflows or receive updates where supported. Capabilities vary by provider, available API data and setup permissions.
Optional product events
Configured workflows
StayAssist Context, timing, communication and follow-throughSupported systems
Connection capabilities depend on the provider, available API data and setup permissions.
Explore integrationsConnect only where it is useful for the operation.
These options sit alongside the core products and apply where relevant to the device, setup or purchase.
Optional device protection
Add an annual protection/service plan for eligible MasterMind devices, covering specified malfunctions and accidental damage subject to the plan terms.
Explore StayProtectStayControl add-on
Add a professionally installed intervention to a selected non-essential circuit when configured StayControl noise incidents require escalation, with restoration behavior agreed during commissioning.
Explore PartyStopOptional commercial-warranty coverage
Add 12 months after the Standard MasterMind Warranty for eligible hardware, subject to eligibility and warranty terms.
Explore warranty coverageReview pricing for individual products or combined setups, or see how supported systems connect.
