Smart monitoring and AI Concierge work together to prevent issues, elevate guest experiences, and make property management effortless — every stay, every time
Keep every stay seamless and worry-free. StayControl’s smart sensors monitor noise, smoke, occupancy, and environmental conditions in real time, so you can prevent disturbances, protect guests, and avoid costly incidents — all automatically, without invading privacy.
- Instant alerts for quick action
- Fully privacy-compliant — no cameras or recordings
- Easy integration with your PMS for smooth operations
Provide your guests with a 24/7 personal assistant, speaking 26+ languages and delivering flawless communication from check-in to post-stay. AI Concierge handles incidents, offers recommendations, collects feedback, and even drives upsells — all while saving your team time and stress.
- Automatic incident management with polite guest outreach
- Pre-stay, in-stay, and post-stay guest interactions
- Configurable voice, tone, and upsell/cross-sell strategy
Smart sensors work 24/7 to track sound levels, air quality, air particles and chemical composition and motion. The moment they detect excessive noise, cigarette smoke, non-optimal environmental conditions or suspicious occupancy patterns, an instant alert is triggered—often before nearby neighbors even notice.
As soon as an alert is raised, AI Concierge automatically calls the guest in their preferred language. The style and tone of the conversation—whether formal, neutral, or more personable—are fully configurable, so the message is delivered exactly the way your brand intends while quickly requesting the necessary cooperation.
Early outreach defuses conflicts before they escalate. Parties are stopped in their tracks, smoke issues are addressed quickly, and you avoid both costly property damage and angry neighbors.
Choose exactly how each type of alert is handled. Have the AI manage first contact, escalate to an on-call staff member if needed, or simply record the event for evidence and compliance reporting.
Every step—from detection to guest communication—is time-stamped and stored. You have a clear paper trail to present to OTAs or local authorities if questions arise.
Parties stopped, neighbors satisfied, your property protected—and your reputation intact without staff losing sleep.
Hours before check-in, the AI delivers a tailored call confirming arrival time and sharing details such as parking guidance, local entry notes, and any property-specific instructions—exactly as you’ve configured for that property.
Whether it’s a smart lock or keypad, the AI relays the unique access code and step-by-step entry directions for that guest, eliminating last-minute “How do I get in?” messages.
Wi-Fi credentials, recycling rules, neighborhood noise expectations, or anything else you choose to provide are communicated automatically—so guests have every important detail before they walk through the door.
Integrated sensors track temperature, humidity, and other environmental conditions. If anything seems off, AI Concierge can immediately notify the property manager or guest, so corrective action can be taken before it affects the stay.
All information is dynamically customized to the specific reservation—guest name, language, and any special notes—so every call feels relevant and on-brand.
Effortless, staff-free arrivals and guests who feel fully informed and cared for—without a single late-night support call.
The device Living Room has detected a high risk of exceeding the allowed occupancy limit in Brompton Road 35. AI Concierge will contact the guest.
Smart sensors track noise, smoke, occupancy, and environmental conditions in real time. Alerts are sent immediately to property managers and AI Concierge, ensuring that potential hazards or unauthorized activity are addressed without delay.
Every incident is logged with timestamps and data, creating a reliable record for OTAs, insurance claims, or regulatory compliance. You’ll always have proof if disputes arise, protecting your business and your reputation.
Guests can submit structured feedback immediately after checkout. This allows you to identify service gaps, property issues, or recurring pain points, giving actionable insights for continuous improvement.
When anomalies or risks are detected, AI Concierge can notify the property manager and/or the guest, providing clear instructions to mitigate issues quickly.
You don’t need staff on-site around the clock. The system monitors automatically, minimizing the risk of property damage, safety incidents, and complaints.
No cameras, no recordings—data is limited to actionable metrics (noise levels, smoke detection, occupancy, temperature), ensuring full compliance and guest trust.
Property integrity is maintained, disputes are minimized, and guest experiences remain positive. Your brand stays strong while operational stress is reduced.
During routine calls, the AI naturally recommends options like a late checkout, guided tour, or nearby spa package—turning everyday interactions into revenue opportunities.
Guests are gently encouraged to book their next stay or upgrade to premium services, with offers timed to maximize conversion.
Decide whether upselling should be subtle or bold. You can tune the system to match your brand voice and guest expectations.
Payments and confirmations flow automatically into your existing property-management tools, ensuring offers are processed without extra steps.
Using reservation data and previous stays, the AI tailors offers to what each guest is most likely to appreciate and purchase.
Higher ancillary revenue, guests who feel their stay is customized, and zero manual effort from your team.
Guests receive instant assistance at any hour, whether it’s a midnight lock-out or a last-minute request for extra towels.
The AI keeps every conversation calm and courteous, de-escalating tension and maintaining your brand standards under pressure.
Your team can focus on high-value tasks while routine calls — lost keys, Wi-Fi questions, basic troubleshooting—are handled automatically.
Every interaction follows your guidelines, ensuring the same level of service across all properties and guest profiles.
Expand your portfolio or peak-season capacity without increasing payroll—support scales automatically as your business grows.
Guests always feel attended and supported, while your team enjoys lower stress and your operations stay lean and efficient.
Spend less time managing tools and more time creating great stays
