From real-time monitoring to 24/7 AI Concierge support, manage your rooms efficiently while ensuring every guest enjoys a smooth, worry-free stay — whether for short visits or extended bookings
Keep every room and common area under watch with smart sensors tracking noise, occupancy, smoke, and environmental conditions in real time. Instantly receive alerts to prevent incidents, protect guests, and maintain flawless operations — all without invading privacy.
- Real-time notifications for immediate action
- Fully privacy-compliant: no cameras, no audio recordings
- Easy PMS integration for seamless workflow
Provide guests with a 24/7 virtual assistant capable of handling check-ins, inquiries, incident management, and recommendations in 26+ languages. Save staff time while delivering consistent, high-quality service throughout the stay.
- Configurable voice, tone, and upsell strategy
- Configurable voice, tone, and upsell strategy
- Integrated with PMS for smooth operations
Smart sensors track sound levels, cigarette smoke, motion, temperature and humidity around the clock. The moment they spot unusual patterns, like early signs of mold risk or an unauthorized guest, an alert is triggered instantly.
Once an alert is raised, the AI places a professional call in the guest’s preferred language. It explains the concern calmly and requests cooperation, helping resolve issues quickly without confrontation.
Early outreach stops parties, addresses smoking in non-smoking rooms, and mitigates disturbances before they escalate, protecting your property and reputation.
Decide whether the AI handles first contact, escalates to on-duty staff, or simply records the incident for compliance purposes.
Every detection, call, and outcome is time-stamped and stored, providing a clear record for OTAs, insurance claims, or internal audits.
Disturbances managed proactively, smoke violations mitigated, guests satisfied, and your reputation safeguarded without extra staff effort.
Guests receive a personalized call or text with all essentials: arrival time confirmation, directions, parking instructions, and a warm welcome.
AI provides clear directions for smart locks or key cards, reducing late-night support calls and check-in confusion.
Messages are delivered in the guest’s language, using their name, creating a concierge-level experience without staff intervention.
Wi-Fi credentials, house rules, amenities, and local recommendations are shared in advance, making guests feel prepared and confident.
Sensors detect abnormal temperature or humidity, allowing staff to act before guests notice discomfort.
Each interaction uses the guest’s preferred language and name, creating a high-touch, hotel-like experience automatically.
Seamless arrivals, guests feel guided and welcomed, and staff are freed from routine check-in duties.
The device Living Room has detected cigarette smoke in the Room 231. AI Concierge will contact the guest.
Continuous monitoring identifies cigarette smoke, unusual occupancy, or abnormal temperature/humidity—preventing damage, fire risk, or complaints.
Notifications can be sent to staff or handled automatically by AI Concierge, allowing rapid resolution without waiting for human intervention.
Guests are prompted to provide feedback after checkout, revealing minor problems before they affect reviews or reputation.
Time-stamped incident logs and AI interaction summaries provide rock-solid documentation if disputes arise.
Address smoking incidents immediately, allowing housekeeping to schedule remediation efficiently and avoid losing revenue from room closure.
Your rooms stay protected, smoke violations addressed, guest complaints minimized, and overall reputation strengthened.
Combine sensor data, guest notes, and timestamps into concise reports for housekeeping or maintenance teams, speeding up hand-offs while keeping full control.
AI provides everything your team needs to act quickly via email, CSV, or API/ticketing systems.
From HVAC alerts to water leaks, the system highlights issues before they escalate, allowing your staff to prioritize efficiently.
Immediate detection of cigarette smoke or spills allows quick intervention, minimizing downtime and maximizing revenue.
Staff act faster, property is well-maintained, and downtime or guest disruption is minimized.
Guests receive immediate help for any request—whether it’s a midnight lock-out, an extra pillow, or directions to the gym—without waiting for front-desk staff.
AI maintains the tone and service level you define, from formal luxury to casual boutique, keeping every interaction on-brand and professional.
During natural touchpoints — welcome calls, mid-stay check-ins, or checkout reminders — the AI can suggest room upgrades, late checkouts, spa treatments, or dining reservations.
Recommendations adapt to each guest’s booking history, preferences, and length of stay, increasing the likelihood of conversion.
All upgrades, payments, and loyalty enrollments are captured automatically, with no extra work for staff.
Guests enjoy instant, multilingual service day and night, while your property quietly boosts ancillary revenue—without hiring extra team members.
Spend less time on routine tasks and more time creating memorable stays
